Cancellation Policy

At Generation Royal, we understand that you may need to cancel or modify your order. To ensure a smooth and transparent experience, please review our cancellation policy below.

Order Cancellation Window

You may cancel your order within 30 minutes of placing it by contacting us at support@generationroyal.com.

After this time, your order may already be processed and prepared for shipment, and cancellation may no longer be possible.

Refunds for Cancelled Orders

If your cancellation request is approved within the cancellation window, you will receive a full refund.

Approved refunds are processed within 7 business days and will be issued to the original payment method used for the purchase.

Orders Not Yet Shipped

If your order has not yet been shipped, you may still be eligible to cancel it by contacting us as soon as possible.

Once an order has been shipped, it cannot be canceled. If eligible, you may return the item in accordance with our Return & Refund Policy.

Incorrect Shipping Address

If you entered an incorrect shipping address, please contact us immediately.

If your order has not yet been processed, we may be able to update the shipping address.
If your order has already been processed, cancellation may not be possible, but we will make reasonable efforts to assist with correcting the address.
If your order has already been shipped, please contact us for further assistance.

All requests are reviewed on a case-by-case basis.

Contact Information

If you need to cancel or modify your order, please contact us as soon as possible:

Business Name: Generation Royal
Website: https://generationroyal.com/
Phone: +1 (407) 932-8172
Email: support@generationroyal.com

Business Address: 119 E Morse Blvd, Winter Park, FL 32789, United States
Business Hours: 10:00 AM – 6:00 PM
Business Days: Monday – Friday
Closed: Saturday & Sunday