Terms of Service

Welcome to Generation Royal. By accessing or using https://generationroyal.com/, you agree to be bound by these Terms of Service. Please read them carefully before using our website or placing an order.

1. General Conditions

By visiting our website and/or purchasing products from us, you agree to be bound by these Terms of Service and any policies referenced within them. These Terms apply to all users of the website, including visitors, customers, and merchants.

We reserve the right to refuse service to anyone for any reason at any time.

2. Online Store Terms

You may not use our products for any unlawful or unauthorized purpose.

You must not transmit any viruses, malicious code, or other harmful software through our website.

Any violation of these Terms may result in the termination of your access to our services.

3. Product Information

We make every effort to ensure that product descriptions, images, specifications, and pricing are accurate and up to date. However, we do not guarantee that all information on the website is free from errors.

If a product you receive does not match its description, your remedy is to return it in accordance with our Return & Refund Policy.

4. Order Processing & Shipping

  • Handling Time: 1–2 Business Days

  • Transit Time: 3–5 Business Days

  • Total Delivery Time: 4–7 Business Days

  • Order Cut-Off Time: 5:00 PM

  • Shipping Method: Free Shipping

  • Shipping Region: United States only

We do not currently offer international shipping.

5. Returns & Refunds

We accept returns within 30 days of the delivery date.

Returned items must be unused and returned in their original condition and packaging.

If you placed an incorrect order, you will be responsible for the return shipping costs.

Refunds are generally processed within 7 business days after the returned item has been received and inspected.

For damaged items:

  • Contact us within 7 days of delivery.

  • Include clear photos of the damaged item and packaging.

  • Claims submitted without sufficient supporting information may not be eligible for a refund, replacement, or store credit.

Please refer to our Return & Refund Policy for complete details.

6. Payments

We accept the following payment methods:

  • Visa

  • Mastercard

  • American Express

  • JCB

  • Discover

  • Diners Club

  • Apple Pay

All payments must be made in full at the time of purchase.

All transactions are processed securely through PCI-compliant payment gateways. We do not store your payment card information.

7. Modifications to Services and Prices

Product prices and availability are subject to change without prior notice.

We reserve the right to modify, suspend, or discontinue any product or service at any time without prior notice.

8. Accuracy of Billing and Account Information

You agree to provide accurate, current, and complete billing, shipping, and account information when placing an order.

We reserve the right to refuse or cancel any order if the information provided is inaccurate or if we suspect fraudulent or unauthorized activity.

9. Intellectual Property

All content available on this website, including text, graphics, logos, product images, designs, and other materials, is the property of Generation Royal and is protected by applicable intellectual property laws.

Unauthorized use, reproduction, or distribution of any content from this website is prohibited.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Generation Royal shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from the use of our website, products, or services.

11. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the State of Florida, United States, without regard to its conflict of law principles.

12. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Any changes will become effective immediately upon being posted on this website. Continued use of the website following any updates constitutes your acceptance of the revised Terms.

Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Business Name: Generation Royal
Website: https://generationroyal.com/
Phone: +1 (407) 932-8172
Email: support@generationroyal.com

Business Address: 119 E Morse Blvd, Winter Park, FL 32789, United States
Business Hours: 10:00 AM – 6:00 PM
Business Days: Monday – Friday
Closed: Saturday & Sunday

Response Time: Our customer service team answers all inquiries within 24 hours.